The Brookeside Group, Inc. provides strategic consulting services and relationship building tools to a broad client base, ranging from start-ups to the Global 1000. At the company’s core is a Loyalty Management System (patent pending) that both anticipates and activates customer and partner Loyalty, and helps its clients build great business relationships. Brookeside analyses look past inert satisfaction measures to uncover the underlying “heart-and-mind” variables that drive long-term, mutually beneficial relationships. Brookeside helps its clients develop and implement action plans that seamlessly weave relationship management best practices into the fabric of their organization, culture and business workday.
Brookeside’s key product sets include: Measuring Loyalty through their Loyalty Management System and online software EnAct, Building Loyalty through strategic consulting, Maintaining Loyalty through highly acclaimed training courses, and Communicating Loyalty through messaging creation.
Keywords: loyalty, consulting, training, relationships, satisfaction, retention, software
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